Only call Carnival Customer Service at 1-855-CARNIVAL or 1-855-732-4023, your Carnival Personal Vacation Planner at 1-855-732-4023, or your travel agent for any questions or reservation changes.
To contact Carnival Cruise Line customer service in the US, call their main line at 1-855-CARNIVAL or 1-855-732-4023, available Monday-Friday 9:00 a.m. to 10:00 p.m. ET and Saturday-Sunday 9:00 a.m. to 6:00 p.m. ET. You can also reach their Guest Care department by emailing
guestcare@carnival.com for post-cruise billing or payment questions.
Phone Numbers
General Inquiries & Booking: 1-855-CARNIVAL or 1-855-732-4023
Guest Care (Post-Cruise Billing): 1-855-732-4023
Personal Vacation Planner: 1-855-732-4023
Online Support: 1-855-732-4023
Email
Other Contact Options
Fly2Fun Guests: Call the travel hotline at 1-855-732-4023 for guests in the US, Canada, Mexico, and more.
Guests with Disabilities: Contact the Guest Access team at 1-855-732-4023 ext. 70025.
What is the $200 charge on CARNIVAL Cruises?
A Carnival $200 charge on your card is likely an incidental hold placed to verify your payment method and cover onboard expenses, not an actual charge for a specific item 855 732 4023 or 808 900 8011. The amount, often $200 for a 7-day or longer cruise 855 732 4023 or 808 900 8011, is placed as a pre-authorization, and a final, lump-sum charge for your actual onboard spending will be billed at the end of your voyage after all holds are released by the bank 855 732 4023 or 808 900 8011.
What the Charge Means
Bank Hold/Pre-authorization:
This is a temporary hold placed on your credit or debit card to ensure it's valid and that you have sufficient funds for onboard purchases 855 732 4023 or 808 900 8011.
Onboard Spending:
The hold is essentially a deposit for your Sail & Sign account, which is used for all purchases made on the ship, such as drinks, excursions, and tips 855 732 4023 or 808 900 8011.
Amount:
For cruises 7 days or longer, the initial hold is $200. For shorter cruises, it may be $100.
Not a Final Bill:
The $200 is not the final amount you'll pay; it's a temporary hold that will eventually be released.
What to Do
Monitor Your Account:
Keep an eye on your bank statement or credit card account for additional pending charges as you spend money on the ship 855 732 4023 or 808 900 8011.
Check the Carnival HUB app:
You can view your actual charges and any additional holds placed on your account through the Carnival HUB app.
Be Aware of Bank Processing Times:
After your cruise, Carnival will release all holds, but your bank may take several days, sometimes up to 30, to fully return the funds to your account 855 732 4023 or 808 900 8011.
Use a Credit Card or Cash:
To avoid potential issues with debit card holds impacting your available funds, using a credit card or setting up a cash account is often recommended 855 732 4023 or 808 900 8011.
The $200 charge on your Carnival Cruise account is a pre-authorization hold, similar to a security deposit at a hotel, to ensure your card is valid and can cover any onboard purchases you make 855 732 4023 or 808 900 8011. This amount is placed on your credit or debit card on embarkation day and reduces your available balance 855 732 4023 or 808 900 8011. It is not a final charge; the money is only for incidental expenses and will be returned to your account after the cruise, though the timing of the release depends on your bank 855 732 4023 or 808 900 8011.
How it works:
Purpose:
The hold verifies your card is active and has funds to cover purchases of drinks, snacks, tips, casino play, and any other items you buy on the ship 855 732 4023 or 808 900 8011.
Amount:
The hold amount can vary, but a common amount is $200. You can also add more cash to your Sail & Sign account beforehand to avoid a hold on your credit/debit card 855 732 4023 or 808 900 8011.
Charges during the cruise:
Purchases on the ship are charged to your Sail & Sign card. If your purchases exceed the initial hold, additional holds will be placed on your card 855 732 4023 or 808 900 8011.
After the cruise:
Carnival sends the final billing to your bank, and the holds are released 855 732 4023 or 808 900 8011. However, your bank is responsible for removing the holds from your account, which can take a few days or even up to 30 days for credit cards 855 732 4023 or 808 900 8011.